Effect of Service Quality on Customer Loyalty with Customer Satisfaction as an Intervening Variable in Shariah Hotel (Study at Pesonna Hotel in Makassar, South Sulawesi)

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Author(s)          : (1) Nur Rahmah; (2) Muslimin H Kara; (3) Muammar Bakry; (4) Rahmawati Muin

Institution         : (1) Faculty of Economics and Islamic Business, Islamic Institute of Al-Mawaddah Warrahmah Kolaka, Indonesia; (2) Alauddin State Islamic University of Makassar, Indonesia

Category           : Article

Topics                : Economy and Business

Article can be downloaded here >> Effect of Service Quality on Customer Loyalty with Customer Satisfaction as an Intervening Variable in Shariah Hotel (Study at Pesonna Hotel in Makassar, South Sulawesi)

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