Complaint Strategies Used on Instagram Account Kereta Api Indonesia
Author(s) : Tri Edwinsyah Yudha dharma; Djatmika; Miftah Nugroho
Institution : 1 Postgraduate Program, Department of Linguistics, Universitas Sebelas Maret, Surakarta, Indonesia; 2 Professor, Linguistic Program, Universitas Sebelas Maret, Surakarta, Indonesia; 3 Doctoral, Linguistic Program, Universitas Sebelas Maret, Surakarta, Indonesia.
Category : Article
Topics : Complaint Strategies; Instagram; Male and Female Customers; IJMMU
Article can be downloaded here >> Complaint Strategies Used on Instagram Account Kereta Api Indonesia
