Understanding the Level of Consumers’ Awareness of Legal Rights through Consumer Complaints

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Author(s)          : (1) Tufan ÖZSOY; (2) Gökhan BAK

Institution         : (1) Assoc. Prof. Adana Alparslan Türkeş Science and Technology University, Turkey; (2) PhD. Adana Alparslan Türkeş Science and Technology University, Turkey

Category           : Article

Topics                : Economy, Law

Article can be downloaded here >> Understanding the Level of Consumers’ Awareness of Legal Rights through Consumer Complaints

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